Terms of Service

Effective date: 29 April 2026

Last updated: 29 April 2026

1. About These Terms

These Terms of Service ("Terms") form a legally binding agreement between you and InnMotion (ABN 97 697 177 834) ("InnMotion", "we", "us", "our") and govern your access to and use of the website, app, and services at aiwayorthehighway.com and any related properties (together, the "Service").

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Who We Are

The Service is operated by:

• InnMotion
• ABN 97 697 177 834
• ACN 697 177 834
• Registered office: Victoria, Australia
• Contact: hello@innmotion.com.au

2A. Billing Entity Disclosure — Important

InnMotion partners with Mirame Australia Pty Ltd (ABN 97 696 515 616, ACN 696 515 616), a company registered in Victoria, as its merchant of record and payment services provider for this Service. This means:

• InnMotion is the entity you contract with under these Terms. InnMotion provides the Service, owns the customer relationship, and is responsible for service delivery, refunds, and complaints handling.
• Mirame Australia Pty Ltd processes your payment via Stripe on InnMotion's behalf. Your bank or card statement will show "MIRAME *AIWAY" — not InnMotion. This is normal and expected.
• By subscribing, you consent to your payment being collected and processed by Mirame Australia Pty Ltd as InnMotion's merchant of record.
• Refunds are administered by InnMotion under our Refund Policy and processed back to your original payment method through Mirame's Stripe account.

If you have any concern about a charge appearing as "MIRAME *AIWAY" on your statement, contact us at hello@innmotion.com.au before initiating a chargeback. We can usually resolve issues faster than your bank can.

3. The Service — What It Is and What It Is Not

The Service is an AI-powered satirical opinion judge. You submit a dilemma, and an AI generates an opinionated verdict in one of several voices (the default AIWAY voice for free users, plus Karen mode and Aussie Mate mode for paid subscribers). The Service is provided for entertainment and satire only.

Verdicts produced by the Service are not:

• Legal advice
• Medical, mental-health or psychological advice
• Financial, tax, accounting or investment advice
• Relationship counselling
• Professional advice of any kind
• Statements of fact about any real person, business, or event

You must not rely on the Service for any decision that has real-world consequences for your safety, health, finances, employment, relationships, legal position, or wellbeing. If you are in crisis or distress, contact Lifeline on 13 11 14 or your local emergency services on 000.

4. Eligibility and Age

• You must be at least 16 years old to use the Service.
• You must be at least 18 years old to access Karen mode. Each session in Karen mode requires you to actively confirm you are 18+. By ticking that confirmation, you warrant that you are 18 or over. False confirmation is a breach of these Terms and may be unlawful.
• If you are under the age of majority in your jurisdiction, you must have the consent of a parent or guardian to use the Service.

5. Subscriptions, Pricing and Billing

5.1 Tiers

• Free tier — limited features, supported by advertising.
• Paid tier — ad-free, unlocks Karen and Aussie Mate modes.

5.2 Pricing (AUD, GST inclusive where applicable)

• Monthly: A$1 per month, billed monthly
• Annual: A$12 per year, billed annually
• Founding offer: A$9 for the first year, available to the first 1,000 annual subscribers only, then automatically renews at A$12 per year unless cancelled

5.3 Payment

Payments are processed by Stripe, with Mirame Australia Pty Ltd acting as InnMotion's merchant of record (see Section 2A — Billing Entity Disclosure). Neither InnMotion nor Mirame sees, receives, or stores your full card details. Your subscription will appear on your bank or card statement as "MIRAME *AIWAY".

5.4 Auto-renewal

Paid subscriptions automatically renew at the end of each billing period at the then-current price for your plan, unless you cancel before the renewal date. We will email you a renewal reminder for annual subscriptions at least 7 days before renewal.

6. Refunds and Cancellation

Refunds are the responsibility of InnMotion as the contracting party. Refund processing is performed via Mirame Australia Pty Ltd's Stripe account back to your original payment method. Our refund policy is set out in full in our Refund Policy and incorporated into these Terms by reference. In summary:

• Monthly subscribers can cancel at any time. Cancellation takes effect at the end of the current paid month. We do not refund partial months.
• Annual subscribers may request a full refund within 14 days of the initial purchase or annual renewal, no questions asked. After 14 days, no refund is payable for the remainder of the annual term, but you may cancel auto-renewal at any time.
• Nothing in these Terms or the Refund Policy excludes, restricts or modifies your rights under the Australian Consumer Law, including the consumer guarantees. If the Service fails to meet a consumer guarantee, you may be entitled to a refund or other remedy regardless of the timing rules above.

7. Acceptable Use — Your Warranties and Indemnity

You agree that you will not, and will not attempt to:

• Submit content that identifies, names, depicts, or is reasonably identifiable as referring to any real person (other than yourself), including but not limited to names, nicknames, employers, addresses, photographs, or any other identifying detail
• Submit content that identifies a real, named business, organisation or brand in a way intended to defame, harass, or expose them to ridicule
• Use the Service to harass, threaten, defame, defraud, stalk, or harm any person
• Use the Service to generate content that is unlawful, inciting violence, child sexual abuse material, or otherwise prohibited by Australian law
• Use the Service to give or generate professional advice (legal, medical, financial, etc.) for resale or onward provision
• Reverse-engineer, scrape, or use automated systems to extract data from the Service beyond ordinary, human-rate browsing
• Resell, sublicense, or commercially exploit the Service or its outputs without our written permission
• Bypass any access controls, age gates, or rate limits

Your warranty. You warrant to InnMotion that any content you submit complies with the rules above and with all applicable Australian laws, including the Defamation Act 2005 (Vic) and equivalent State and Territory legislation, the Privacy Act 1988 (Cth), and the Criminal Code Act 1995 (Cth).

Your indemnity. You agree to indemnify and hold harmless InnMotion and Mirame Australia Pty Ltd (in its capacity as merchant of record), and each of their respective directors, officers, employees, contractors and agents, from and against any and all claims, demands, losses, damages, liabilities, costs and expenses (including legal costs on a solicitor-and-own-client basis) arising out of or in connection with: (a) your breach of these Terms; (b) your submission of any content that identifies a real person or that is otherwise unlawful; (c) any defamation, privacy, or intellectual property claim brought by a third party in respect of content you submitted; or (d) your misuse of the Service. This indemnity survives termination of these Terms.

8. Karen Mode — 18+ Active Confirmation

Karen mode produces deliberately abrasive, sarcastic, and adult-tone verdicts. To unlock Karen mode you must, in each session, tick a confirmation that reads (or is materially equivalent to):

"I confirm that I am 18 years of age or over and I understand that Karen mode produces sarcastic, abrasive, satirical content for entertainment only."

By ticking that box you warrant the above is true. We may suspend or terminate access if we have reason to believe you do not meet the age requirement.

9. AI-Generated Content and No-Reliance

Verdicts are generated by an AI model (Anthropic Claude). AI output:

• Can be wrong, biased, offensive, or factually incorrect
• Does not represent the views or opinions of InnMotion, Mirame Australia Pty Ltd, or any of their respective directors, employees or contractors
• Should not be relied on for any decision that affects you, another person, or property

You acknowledge that the Service is satire and accept that any verdict is the AI's automated output, not advice or a statement of fact.

10. Intellectual Property

All software, design, brand, copy, and other intellectual property in the Service is owned by or licensed to InnMotion and is protected by Australian and international IP law. You receive a limited, revocable, non-exclusive, non-transferable licence to use the Service for personal, non-commercial purposes during the term of these Terms.

You retain ownership of the dilemma text you submit. By submitting it, you grant InnMotion a worldwide, royalty-free licence to process, store, and transmit it for the purpose of operating the Service and complying with our legal obligations.

11. Account Termination

You may terminate your account at any time by cancelling your subscription and emailing hello@innmotion.com.au to request account closure.

We may suspend or terminate your access to the Service, with or without notice, if:

• You breach these Terms (including the acceptable-use rules in Section 7)
• We are required to do so by law
• Continued provision of the Service to you would expose InnMotion or its merchant of record to material legal, security, or reputational risk
• Your payment fails and is not remediated within a reasonable period

On termination, your right to use the Service ends immediately. Sections 6 (refunds), 7 (warranty and indemnity), 12 (disclaimers), 13 (liability), 14 (governing law) and 15 (disputes) survive termination.

12. Service Provided "As Is" — Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted, error-free, secure, free from viruses, or that any specific verdict will be produced or that any verdict will be accurate, useful, or fit for any particular purpose.

Australian Consumer Law carve-out. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other Australian law that cannot be excluded, restricted or modified by agreement. Where our liability for breach of a non-excludable consumer guarantee can be limited, our liability is limited at our option to: (a) re-supply of the Service; or (b) refund of the amount you paid for the Service in the relevant period.

13. Limitation of Liability

Subject to the Australian Consumer Law carve-out in Section 12, and to the maximum extent permitted by law:

• InnMotion's total aggregate liability to you in respect of all claims arising out of or in connection with these Terms or your use of the Service is limited to the total amount of subscription fees actually paid by you for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
• InnMotion is not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including loss of profits, loss of opportunity, loss of data, loss of reputation, or psychological or emotional distress, however caused, even if InnMotion has been advised of the possibility of such damages.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and any courts of appeal from them.

15. Dispute Resolution — 30-Day Notice and Mediation

If a dispute arises out of or in connection with these Terms or the Service, the parties agree to follow this process before commencing court proceedings (other than for urgent injunctive relief):

1. Notice (Day 0). The party raising the dispute must give the other party written notice describing the dispute, the outcome sought, and proposed steps for resolution. Notice to InnMotion must be sent to hello@innmotion.com.au.
2. Good-faith negotiation (30 days). The parties must negotiate in good faith for at least 30 days from the date of the notice to try to resolve the dispute.
3. Mediation. If the dispute is not resolved within 30 days, the parties must, before commencing court proceedings, attempt to resolve it through mediation administered by the Resolution Institute (or another mediator agreed in writing). The cost of the mediator is shared equally between the parties.
4. Litigation. If mediation does not resolve the dispute within 60 days of being initiated, either party may commence court proceedings in Victoria.

Nothing in this clause prevents either party from seeking urgent injunctive or interlocutory relief from a court at any time. This clause does not affect your rights under the Australian Consumer Law to pursue complaints with the ACCC or relevant State/Territory consumer-protection authorities.

16. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top will change. Material changes will be notified to paid subscribers by email at least 14 days before they take effect. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

17. Severability and Entire Agreement

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision is severed and the remaining provisions continue in full force and effect. These Terms, together with our Privacy Policy, Refund Policy and Disclaimers, constitute the entire agreement between you and InnMotion in respect of the Service.

18. Contact

InnMotion (operator and contracting party)
ABN 97 697 177 834
General: hello@innmotion.com.au
Phone: 0494 647 891
Victoria, Australia

Mirame Australia Pty Ltd (merchant of record / payment services provider only)
ABN 97 696 515 616 / ACN 696 515 616
Statement descriptor: MIRAME *AIWAY
Victoria, Australia

This document was generated using InnMotion's compliance tooling. It is not legal advice. For binding guidance, consult a qualified Australian solicitor.